Silkwood Furniture and Trustmark


The Derek Neil Collection is proud to be endorsed by the government-backed Trustmark scheme, which provides a range of benefits to our customers, as well as added peace of mind.

You can find out more about Trustmark by visiting www.trustmark.org.uk, but in brief, the benefits include:

• Every order is covered by Deposit Protection Insurance and has an Insurance Backed 6 year Warranty
• Our technical skills have been independently checked through regular on-site inspections
• The approved scheme operator - Fairtrades - has checked and will continue to monitor our quality of work, trading practices and customer satisfaction
• Checks have been made on our trading record and financial status
• We have signed up to a code of practice that includes insurance, good health and safety practices and customer care
• In the unlikely event you have a problem or disagreement with us, there is a clear and user-friendly complaints procedure to help resolve the issue.

Contact | About Us | Worktops |Appliances, Sinks & Taps | Storage Solutions | Special Features |The Derek Neil Collection